Robustel M1000 Pro V2 Dokumentacja Pobierz pdf (Strona 58)

RobustelGoRuggedM1000ProUserGuide

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RT_M1000Pro_UG_v01.01 27.12.2011 57/59

Confidential

5.6 Troubleshooting

ThissectionofthedocumentdescribespossibleproblemsencounteredwhenusingtheRobustelM1000Promodem

andtheirsolutions.

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5.6.1 Themodem’sLEDdoesnotlight:

 Checkifmodemhasconnectedtoa9to36VDCpowersupplyproperly.

 Checkifthepowerconnectorisproperlyinserted.

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5.6.2 M1000Prokeeprebootingallthetime:

PleasemakesureyouhaveinsertedtheSIMcard.

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5.6.3 Noconnectionwithmodemthroughseriallink

 Checkiftheserialcablehasbeenconnectedproperly.

 Check if the serial cablehas been made byfollowingpin assignmentgivenintable PIN Assignment for RS232

andRS485.

 Checkifyourprogramhaspropersetting.FactorysettingofthemodemunderNormalModeislistedat5.1.

y Check if there is another program interfering with the communication program, such as conflict on 

communicationportaccess.

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5.6.4 GPRSconnectioncannotbeestablished

 CheckiftheAPN,UserNameandPasswordhavebeeninputcorrectly.

 CheckiftheSIMcardbalanceisenoughornot.

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5.7 TermsandAbbreviations

Abbreviations Description

AC AlternatingCurrent

APN AccessPointNameofGPRSServiceProviderNetwork

CE ConformitéEuropéene(EuropeanConformity)

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Robustel M1000 Pro V2 Dokumentacja Strona 58